Policy & Procedures

Sunshine Real Estate Academy
Last Updated: December 20, 2025

Sunshine Real Estate Academy is committed to providing high-quality real estate education in a professional, respectful, and supportive learning environment. The following policies and procedures outline the expectations, responsibilities, and operational guidelines for all students enrolled in our programs.

By enrolling in any course offered by Sunshine Real Estate Academy, students agree to comply with these policies.

1. Enrollment Policy

Students must complete the registration process and submit full payment before gaining access to course materials.

Enrollment includes:

• Access to the online learning platform

• Course materials and resources

• Instructor-led sessions (if applicable)

Students must provide accurate personal information during registration. Providing false or misleading information may result in termination of course access.

2. Course Access Policy

Course access begins immediately after successful enrollment and payment confirmation.

Access duration varies depending on the course and is typically:

• 6 months for standard courses

• Up to 12 months for extended programs

Students are responsible for completing the course within the access period.

If a course expires before completion, students may request an extension, which may involve additional fees.

3. Student Responsibilities

Students are expected to:

• Participate actively in course activities

• Complete assignments and coursework honestly

• Maintain professionalism when communicating with instructors and other students

• Protect their login credentials

Sharing account access with another person is strictly prohibited.

4. Attendance Policy (Live or Virtual Classes)

For courses that include live or scheduled sessions:

Students must attend classes on time and remain present for the full duration.

Excessive absence may prevent course completion or eligibility for certification where attendance requirements apply.

Students should notify the Academy if they are unable to attend a scheduled session.

5. Academic Integrity Policy

Sunshine Real Estate Academy expects students to uphold the highest standards of academic honesty.

The following actions are prohibited:

• Cheating on quizzes or exams

• Copying answers from other students

• Sharing exam materials or course content

• Using unauthorized assistance during assessments

Violation of this policy may result in:

• Course termination

• Loss of access without refund

• Possible reporting to licensing authorities if required

6. Student Conduct Policy

We are committed to providing a respectful and supportive learning environment known as the “Sunshine Experience.”

Students must not engage in:

• Harassment or abusive language

• Disruptive behavior during classes

• Threatening or discriminatory conduct

The Academy reserves the right to remove any student who violates these standards.

Students removed due to misconduct will not receive a refund.

7. Technical Requirements

Students are responsible for ensuring they have the necessary technology to access course materials, including:

• Reliable internet connection

• Updated web browser

• Compatible device (computer, tablet, or smartphone)

The Academy is not responsible for issues caused by a student’s personal device or internet connection.

8. Communication Policy

Students are encouraged to contact the Academy with questions or concerns.

Support requests may be submitted via:

Email: Info@SunshineRealEstateAcademy.com
Phone: (904) 834-5335

Our support team will respond as soon as reasonably possible during business hours.

9. Certification and Course Completion

Students must meet all course requirements to successfully complete a program.

Completion requirements may include:

• Finishing all lessons

• Passing required quizzes or exams

• Meeting attendance requirements

Certificates of completion will be issued only after all requirements are satisfied.

10. Intellectual Property Policy

All course materials, including:

• Videos

• Text lessons

• Practice exams

• Study guides

• Branding and proprietary methods

are the intellectual property of Sunshine Real Estate Academy.

Students may not reproduce, distribute, record, or share course content without written permission.

Violations may result in immediate termination of access.

11. Policy Updates

Sunshine Real Estate Academy reserves the right to update or modify these policies at any time.

Updated policies will be posted on our website with a revised “Last Updated” date.

Students are responsible for reviewing policies periodically.

12. Contact Information

For any questions regarding these Policies and Procedures, please contact:

Sunshine Real Estate Academy
9700 Touchton Rd
Jacksonville, FL 32246

Email: Info@SunshineRealEstateAcademy.com
Phone: (904) 834-5335